Noncommunicable diseases (NCDs), principally cardiovascular disease, cancer, diabetes, and chronic respiratory diseases, impose a significant burden on health and development in the Western Pacific Region. NCDs are the leading causes of death and disability, responsible for 80% of all deaths in a Region that is home to more than one quarter of the world’s population.

In 2010, the World Health Organization (WHO) launched the Package of Essential Noncommunicable Disease Interventions for Primary Health Care in Low-Resource Settings (WHO PEN), which gives guidance to primary health-care staff working with limited resources. Building on WHO PEN, in 2016, WHO and the United States Centers for Disease Control and Prevention (CDC) launched the Global HEARTS Initiative to strengthen action against cardiovascular diseases (CVDs). This Initiative has three technical packages: HEARTS technical package for CVD management, SHAKE technical package for salt reduction, and MPOWER technical package for tobacco control.

HeartCare is a user-friendly software application available on Windows and Android that was developed by WHO Regional Office for the Western Pacific (WPRO) to simplify and standardize CVD risk prediction and management. It predicts an individual’s 10 year risk of a fatal and non-fatal major cardiovascular event (myocardial infarction or stroke) according to age, sex, blood pressure, smoking status, pressure or absence of diabetes mellitus, and total body cholesterol or body mass index (BMI) and was developed as a digital alternative to the paper CVD risk prediction charts produced by the WHO and the International Society of Hypertension to address difficulties of some health care providers in using these charts leading to errors in risk circulation and consequently suboptimal case management.

HeartCare also has a clinical decision support system (CDSS) that recommends clinical procedures and health counselling customized to the patient’s CVD risk level and other relevant clinical features, in line with the WHO PEN guidelines. In addition to CVD risk assessment and customized health information, it provides a platform for electronic medical record management and referral to other health facilities. It enables users to review previous medical records, including test results, of registered individuals. It builds a database of medical information and automatically generates reports, thus saving time on date encoding and analysis. It particularly has its advantage in collecting data at the primary care level, as the software operates both online and offline.

HeartCare will be implemented and evaluated in selected demonstration sites in the Western Pacific Region, requiring close collaboration of multi-disciplinary teams of experts to effectuate. These teams will report to the medical officer for NCD management in WHO WPRO. Refer to annex 1 for the organizational structure across regional and country levels.

WHO Cambodia is inviting applications for a National Consultant as below:

 

Timeline/Duration of assignment: 1st January- 30 June 2020

Purpose/Specific Objective of the Activity

The NCD and Health through the Life-Course (NHL) unit of the Office of the WHO Representative in Cambodia is looking to hire a Consultant to support the implementation and evaluation of the implementation of an electronic patient management system, HeartCare, in selected operational districts (ODs) in the Cambodia, by:

  • Liaising with local health officials and the WHO Regional Office for the Western Pacific for planning of HeartCare in selected demonstration sites
  • Support implementation of Cambodia PEN programme using the HeartCare software in selected demonstration site
  • Gather data regularly on NCD management in health centres / hospitals through interviews and medical chart audits for an interim evaluation of the use of HeartCare
  • Provide regular updates to the WHO Regional Office for the Western Pacific on PEN and HeartCare implementation in Cambodia

 

Duties

  • Output 1: Liaising with local health officials and the WHO Regional Office for the Western Pacific for planning of HeartCare in selected demonstration sites
    • Deliverable 1.1: Coordinate among MOH, local health centres and Regional Office for daily logistical and administrative procedures involved in HeartCare implementation
    • Deliverable 1.2: Conduct periodic training for healthworkers and health officials for all selected demonstration sites
    • Deliverable 1.3: Coordinate community-based advocacy events for HeartCare, in collaboration with MOH and WHO Regional Office for the Western Pacific
  • Output 2: Support implementation of Cambodia PEN programme using the HeartCare software in selected demonstration site
    • Deliverable 2.1: Provide technical training to local healthworkers on HeartCare use and server/database maintenance, in communication with the WHO Regional Office for the Western Pacific
    • Deliverable 2.2: Communicate with local health authorities for data collection and reporting
    • Deliverable 2.3: Provide support to the local IT team for server maintenance or any technical troubleshooting
    • Deliverable 2.4: Gather feedback on the use of HealthCare in the health facilities and communities for continuous updating of the software to meet local needs
  • Output 3: Gather data regularly on NCD management in health centres / hospitals through interviews and medical chart audits for an interim evaluation of the use of HeartCare
    • Deliverable 3.1: Conduct chart audits in selected demonstration sites to collect data on NCD management, particularly on treatment and control of major NCDs (template to be provided)
    • Deliverable 3.2: Conduct periodic interviews with key stakeholders for strengthening NCD prevention and management at the primary care level (questionnaire to be provided, but translation will need to be made locally)
    • Deliverable 3.3: Finalize an interim report on the NCD management profiles using the HeartCare software in the selected demonstration sites.
  • Output 4: Provide regular updates to the WHO Regional Office for the Western Pacific on PEN and HeartCare implementation in Cambodia
    • Deliverable 4.1: Regular bi-weekly virtual consultations with relevant teams working on HeartCare
    • Deliverable 4.2: Submit weekly reports on selected indicators that are gathered in HeartCare, once implemented
    • Deliverable 4.3: At the end of contract period, submit a final evaluation report on the initial implementation of HeartCare in selected demonstration sites

Requirements

  • Specific requirements
    • Qualifications required:
      • University degree in medicine, nursing, or public health-related field from a recognized university
      • Experience required:
      • Minimum of three years of work experience in public health, noncommunicable diseases, health systems, e-health or other related field.
    • Skill/Technical skills and knowledge:
      • Proficient in standard MS Office software applications
    • Language requirements:
      • Written and spoken fluency in English (Read – Write – Speak / “Expert” level)
  • Competencies
    • The individual consultant should have the following competencies:
      • Teamwork
      • Respecting and promoting individual and cultural differences
      • Communication
      • Producing results
      • Moving forward in a changing environment
Application Information

Interested applicants are strongly encouraged to send CV, letter of interest and the financial proposal via email to the WHO Representative Office before the deadline for submission on the closing date at WHO email mentioned in the contact detail.

Smoking is not allowed in WHO premises.

The mission of WHO is the attainment by all peoples of the highest possible level of health.

For additional information and full ToR please contact the WHO office in Phnom Penh located at or by telephone under number provided.

Note:

  • Upon finalization of the contract intellectual property of content and products shall revert to WHO
  • Any data or results may not be shared or distributed beyond the project team member without approval of the responsible officer in WHO
Contact Detail

World Health Organization

1st Floor No. 61-64, Preah Norodom Blvd. (corner St. 306), Sangkat Boeung Keng Kang I, Khan Chamkar Morn, Phnom Penh

  • Phone: 023 216 610 (Office)
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.who.int/en
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